Terms of Service

1 Acceptance of Terms

By accessing or using the Ledgersys platform at ledgersys.live (or any subdomain or successor domain), creating an account, uploading data, or using any Ledgersys service, you agree to be bound by these Terms of Service and our Privacy Policy, Cookie Policy, and Security Policy, all of which are incorporated here by reference.

If you are using Ledgersys on behalf of a business, organisation, or other legal entity, you represent that you have the authority to bind that entity to these terms, and "you" refers to that entity.

If you do not agree to these terms in full, you must not use the Ledgersys platform.

2 Description of Service

Ledgersys is a Bitcoin finance intelligence platform that provides the following services:

• Bitcoin transaction import via read-only exchange API connections
• Bitcoin wallet monitoring via public address — no API keys required
• Capital gains and income tax calculations under applicable tax rules for supported jurisdictions
• Financial reporting including tax reports, capital gains schedules, and portfolio summaries
• AI-powered tax intelligence providing plain-language explanations of your tax position
• Multi-client management tools for accountants and tax practitioners
• Enterprise-grade Bitcoin treasury reporting and multi-entity management

We reserve the right to modify, suspend, or discontinue any feature of the service at any time. Where reasonably practicable, we will provide at least 14 days notice of material changes.

3 Accounts and Registration

Creating an Account

To use most Ledgersys features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

Account Security

You are responsible for maintaining the security of your account credentials. You must not share your password with anyone. You must notify us immediately at support@ledgersys.live if you suspect unauthorised access to your account. Ledgersys is not liable for any loss resulting from unauthorised account access where you have not taken reasonable security precautions.

One Account Per Person

Each individual may hold one personal Ledgersys account. Accountant and Enterprise plan holders may create client profiles and team member seats as described in their plan terms. Creating multiple accounts to circumvent plan limits is prohibited.

Age Requirement

You must be at least 18 years old to create a Ledgersys account. By creating an account, you confirm that you meet this requirement.

4 Plans and Billing

Available Plans

Ledgersys offers the following subscription plans: Free, Pro ($9/month), Accountant ($49/month), and Enterprise ($99/month). Plan features and limitations are described on our Pricing page. We reserve the right to change plan pricing with at least 30 days notice to existing subscribers.

Billing Cycles

Paid plans are billed monthly or annually in advance. Annual billing is discounted by 17% compared to monthly billing. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.

Payment Methods

We accept Bitcoin and Lightning payments via BTCPay Server, and major credit and debit cards. Bitcoin payments are non-refundable once confirmed on-chain. All prices are displayed in your selected currency (USD, ZAR, GBP, or EUR). Currency conversion for Bitcoin payments is calculated at the time of payment at the current market rate.

Refunds

Monthly subscriptions: If you cancel within 48 hours of a renewal charge and have not used the service in that period, you may request a refund by contacting support@ledgersys.live. Refunds are issued at our discretion. Annual subscriptions: No refunds are provided for annual subscriptions after the 7-day cooling-off period following initial purchase. Bitcoin payments: Non-refundable once confirmed on-chain.

Overdue Payments

If a payment fails, we will retry the charge and notify you by email. If payment remains outstanding for more than 7 days, your account will be downgraded to the Free plan. Your data is retained and your account can be reinstated by making payment.

Cancellation

You may cancel your subscription at any time from Account Settings. Cancellation takes effect at the end of your current billing period. You will retain access to your paid plan until that date. No partial refunds are provided for unused time within a billing period, except as described in the refund policy above.

5 Acceptable Use

You agree to use Ledgersys only for lawful purposes and in accordance with these terms. You must not:

• Use Ledgersys to facilitate tax evasion, money laundering, or any other illegal activity
• Attempt to gain unauthorised access to any part of the Ledgersys platform or its infrastructure
• Use automated tools to scrape, harvest, or extract data from Ledgersys beyond your own account data
• Upload false, fabricated, or manipulated transaction data with the intent to produce misleading tax reports
• Reverse engineer, decompile, or attempt to extract the source code of the Ledgersys platform
• Resell or sublicense access to Ledgersys without written authorisation from us
• Use Ledgersys in any way that could damage, disable, overburden, or impair its servers or networks
• Impersonate any person or entity or falsely represent your affiliation with any person or entity
• Upload malicious code, viruses, or any software intended to damage or disrupt the platform

Violation of this acceptable use policy may result in immediate account suspension or termination without refund.

6 Your Data

Ownership

You own all data you upload to or generate within Ledgersys. Your Bitcoin transaction history, tax reports, and financial statements belong to you. Ledgersys does not claim any ownership rights over your data.

Licence to Process

By uploading data to Ledgersys, you grant us a limited, non-exclusive licence to process, store, and use that data solely for the purpose of providing you with the Ledgersys service. This licence ends when you delete your data or close your account.

Data Export

You may export your full transaction history and all generated reports at any time. We will provide your data in standard formats (CSV for transactions, PDF for reports). Export functionality is available in Account Settings.

Data After Termination

If your account is closed or terminated, we will retain your data for 30 days during which you may request an export. After 30 days, your data will be permanently deleted from our systems.

For full details of how we handle your data, see our Privacy Policy.

7 Intellectual Property

Ledgersys Platform

The Ledgersys platform, including its software, algorithms, user interface design, branding, logos, and all content produced by Ledgersys, is owned by Ledgersys and protected by applicable intellectual property law. You may not copy, reproduce, modify, distribute, or create derivative works based on any part of the Ledgersys platform without our express written permission.

Your Content

You retain full ownership of the data you upload to Ledgersys and the reports generated from your data. You may use your Ledgersys tax reports for any lawful personal, professional, or business purpose, including submission to tax authorities.

Feedback

If you submit feedback, suggestions, or ideas about Ledgersys, you grant us a perpetual, royalty-free licence to use that feedback to improve our services. We will not identify you as the source of any feedback without your permission.

8 Disclaimers

Ledgersys is provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free from security vulnerabilities.

Tax laws change frequently. While we work to keep our tax engine up to date, we do not guarantee that our calculations reflect the most current legal position in your jurisdiction at all times. You are responsible for verifying the accuracy of any tax calculation before relying on it for a filing.

Ledgersys does not provide legal, financial, investment, or accounting advice. Nothing on the platform should be construed as such.

9 Limitation of Liability

To the maximum extent permitted by applicable law, Ledgersys and its operators, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or data corruption
• Tax penalties, interest, or assessments resulting from reliance on Ledgersys calculations
• Costs of substitute services
• Any other loss arising from your use of or inability to use Ledgersys

In any event, our total liability to you for any claim arising from or related to your use of Ledgersys shall not exceed the amount you paid to us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

10 Indemnification

You agree to indemnify, defend, and hold harmless Ledgersys and its operators, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including legal fees — arising from or in any way connected with:

• Your violation of these Terms of Service
• Your use of the Ledgersys platform in a manner not permitted by these terms
• Data you upload to Ledgersys that infringes the rights of any third party
• Your violation of any applicable law or regulation

11 Termination

Termination by You

You may close your account at any time by going to Account Settings and selecting Delete Account. Upon account deletion, your data will be retained for 30 days to allow for export, after which it will be permanently deleted.

Termination by Ledgersys

We reserve the right to suspend or terminate your account with immediate effect if you violate these Terms of Service, engage in fraudulent or abusive behaviour, or if we are required to do so by law. In cases of suspected fraud or security breach, we may suspend your account without prior notice.

For less serious violations, we will provide a warning and a reasonable opportunity to remedy the issue before taking action. If we terminate your account without cause, we will provide a pro-rated refund of any prepaid subscription fees.

Effect of Termination

Upon termination, your right to use Ledgersys ceases immediately. Provisions of these terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will survive.

12 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of South Africa. Any dispute arising from or relating to these terms or your use of Ledgersys shall be subject to the exclusive jurisdiction of the courts of South Africa.

If you are located outside South Africa, you acknowledge that you are using Ledgersys subject to the laws of South Africa, and you consent to the jurisdiction of South African courts for the purpose of resolving any dispute.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction in any territory.

13 Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, practices, or legal requirements. When we make material changes, we will notify you by email at least 14 days before the updated terms take effect.

The updated terms will be posted at ledgersys.live/terms with the date of last update clearly shown. Your continued use of Ledgersys after the effective date constitutes your acceptance of the revised terms.

If you do not agree to the revised terms, you must stop using Ledgersys and close your account before the effective date. You may request a pro-rated refund for any remaining prepaid subscription period by contacting us before the effective date.

14 Contact Us

If you have any questions about these Terms of Service, please contact us: