We'd Love to
Hear From You.

Questions, feedback, support requests — we read and respond to everything personally. No bots. No ticketing queues. Real people.

Response within 24 hours

Read personally by our team

No bots. Ever.

Send Us a Message

Fill in the form and we will get back to you at support@ledgersys.live — usually within a few hours.

Full Name *

Email Address *

Subject *

Message *

Your message goes directly to the Ledgersys team. No bots. No ticketing system. No automated responses.

Response Time

We aim to respond to every message within 4 hours during business hours — and within 24 hours on weekends.

Average response: under 4 hours

Support Hours

Our team is available Monday to Friday. We check messages on weekends too — just a little slower.

Mon – Fri | 08:00 – 18:00 SAST

Email Us Directly

Prefer to email us directly? Reach our support team at:

support@ledgersys.live

Prefer to message us on WhatsApp? We are available during business hours for quick questions.

081 576 5075

Quick Links

Help Center Getting Started Roadmap Changelog Partner Program API Documentation

Ledgersys accepts Bitcoin payments via BTCPay Server. Questions about Bitcoin billing? Include it in your message above.

Self-Service

Looking for a Quick Answer?

Our Help Center covers the most common questions — you might find your answer immediately.

API Connection Guide

How to generate read-only API keys and connect your exchanges to Ledgersys securely. Live data, no manual exports.

Wallet Monitoring Guide

Monitor any Bitcoin wallet via public address — no API keys needed. Track self-custody holdings alongside exchange data.

Tax Engine Explained

How Ledgersys calculates your Bitcoin tax position via API, which events are taxable, and how FIFO, LIFO and HIFO work.

Billing and Payments

How to upgrade, pay with Bitcoin/Lightning, manage your subscription, and export your data before cancelling.

We'd Love toHear From You.